
| 9.00am 9.20am | Registration and arrival tea & coffee |
| 9.20am 9.25am | Welcome address and MC Introduction: Divina Paredes, editor, CIO |
| 9.25am 9.45am | MIS100 research findings Rob O'Neill, newly appointed Business Editor, Sunday Star Times This session will present an overview of the findings of the survey, distilling the top business trends that key ICT users should be aware of. The report includes an analysis of the impact of the economic slowdown on the MIS100 organisations' budgets, ICT projects and staffing levels. |
| 9.45am 10.05am | managing security risks Ofer Reshef, Security & Risk Manager, Information Services, Fonterra Developing security capability in a multi-source, global organisation requires strong executive support and clarity of vision. The vision of Fonterra Information Services is IS: partner for business success. This session will outline some of Fonterra IS initiatives to identify and effectively manage security risks. |
| 10.05am 10.15am | Sponsor Presentation Cloud computing and the changing IT business models David Downs, Director, Microsoft Services Cloud computing provides new opportunities for all players in the IT industry. But it also challenges established business models - in an extend rarely seen before. Microsoft and its Services unit is embracing them to get ready for the future. |
| 10.15am 10.40am | The CIO Agenda Throw out the old rules Peter Macaulay, Principal, end user practice, IDC New Zealand This is a year of frustrating shifts and crazy trends. Most of the issues we have been grappling cost containment, forays into new ICT sourcing models, shifts in governance and social networking in the enterprise will continue to demand attention and, in some cases, evolve into fearsome monsters. While threats face the traditional Kiwi CIO, there is an amazing opportunity for those willing to take risk, throw out the old rules and push more decisions out to the business units. So, in the months following, a hopefully more upbeat economy. What are the technologies and processes CIOs should be harnessing and which emerging trends should they be watching closely. |
| 10.40am 11.05am | Morning Tea |
| 11.05am 11.30am | The Business And IT - Closing That Gap Ross Stephenson, CIO, Westpac In 2007 the Westpac IT team began to measure internal staff satisfaction of technology tools, availability and service. The poor results sparked an action plan that has over the past three years transformed the way IT does business, improved understanding between the front line and back office teams and along the way turned around those internal customer satisfaction scores. This case study takes you through the steps taken by Westpac's IT team to improve their reputation, become customer centric, build relationships, challenge the focus and engage with the business. |
| 11.30am 11.55am | Strategic thinking Mike Clarke, CIO, SKYCITY Entertainment Group With a growing array of business challenges and technology solutions, the ability for IT Departments to succeed will depend largely on their culture. Under the umbrella of the corporate culture, it is the role of the CIO to create, develop and exhibit that culture within their area of the business. In an environment that needs strong governance, creative thinking and energetic delivery, this is not an easy task. Is it fair to ask the same people to perform "today" and "tomorrow" tasks? Mike will outline the cultural journey at SKYCITY, and compare and contract that to the vendor culture from his time with Lotus and 3Com. |
| 12noon 1.15pm | Lunch |
| 1.15pm 1.30pm | MC closing comments and summary |

For advertising and sponsorship opportunities MIS100 event 2011 please contact
Email: craig.thrussell@ffxbusinessgroup.co.nz
Phone: 09 926 9120
The MIS100 event is specifically for CIOs and those holding equivalent senior IT Positions.
